Testimonials

We absolutely love Dr. Spencer! My daughter loves how he speaks to her about her treatment plan in ways she can understand and answers her questions... with patience. The entire staff is very friendly and helpful. My sister takes her son to Up North too, and we all highly recommend!!!read more
During our vacation in Traverse City, we encountered an unexpected orthodontic emergency when my son's wire broke and was causing discomfort. Up... North Orthodontist came to our rescue promptly and with exceptional kindness. From the moment we walked in, the receptionist, hygienist, and orthodontist showed genuine care and professionalism. They swiftly attended to my son's needs, making sure he was comfortable and addressing the issue efficiently. Their accommodating nature and warm hospitality turned what could have been a stressful situation into a positive experience. Up North Orthodontist truly went above and beyond, and we are immensely grateful for their assistance during our vacation. Highly recommended!read more
Whitney Wilkins
Whitney Wilkins
1709924930
Very friendly and excellent meeting with Dr. Crouch. He explained everything clearly and was very comforting to my son.
Raquel Jackson
Raquel Jackson
1709510672
Great office location. Friendly, welcoming, professional staff in a lovely, updated modern office. They made (what could be an overwhelming... experience), comprehensive, informative and offered a reasonable and financially doable solution for our budding teenager. Would highly recommend to anyone needing braces.read more
Harmony Bielski
Harmony Bielski
1709057738
It was a wonderful experience as usual! The staff was friendly and fun and Dr Spencer is great and my daughter loves getting her orthodontic care... there!read more
My 10 year old and us parents really appreciated the time Up North Orthodontics took during our consultation to thoroughly explain things and answer... our questions. We feel like our kiddo will be getting excellent care and we will be getting our money's worth!read more
Nancy Allar
Nancy Allar
1708970519
Friendly and professional staff and orthodontist. Highly recommend this office for your orthodontic needs
Hands down the best customer service a child could recieve. My daughter, 7, was talked to and explained in detail to help her understand what will be... taking place.I was blown away by how patient and kind the staff and Dr Spencer was.read more
Buffy McCleery
Buffy McCleery
1708387463
We are very impressed with UpNorth Orthodontics. My son is attending boarding school near Traverse City and had an issue with his braces. Being from... out-of-state, UpNorth Orthodontics kindly took my son under their wing - gave him an appointment right away and fixed his problem. The staff were so professional, helpful, and friendly with me (mom) over the phone, and with my son in-person as well. My son also commented on the lovely office space of UpNorth TC. He is relieved to now have an alternative orthodontist close to school, and felt like he was in very good hands today. We are very appreciative of UpNorth TC!read more
Lydia Case
Lydia Case
1707182857
The whole staff at UpNorth is friendly and welcoming. They work hard to accommodate your schedule, which I really appreciate with 2 kids sports... schedules to work around. My kids always like seeing what crazy socks Dr.Crouch will be wearing when they see him. The kids also like the monthly contests going on. Location is also nice & easy to get to and parking is a breeze(not like downtown). Appointment times are usually communicated, so I can be prepared if it’s going to be quick or longer, and there is minimal wait in the waiting area. I honestly only have good things to say and highly recommend this office!read more
Matt H
Matt H
1706639779
Dr. Crouch and his staff have been fantastic helping my child with an expander, braces and retainer. I would highly recommend them.
Super nice & professional staff @ the Beulah office!
Kara K
Kara K
1706287120
Zero complaints, doctor and staff are amazing and caring. highly recommend.
Kristen K
Kristen K
1704983541
Love this office! As an adult I needed to adjust my smile. Such an easy process and the entire team at Up North was great.
Jennifer Laurie
Jennifer Laurie
1703187388
The staff is friendly and kind. I am overwhelmed with how my smile turned out! I recommend this office to everyone!
Megan Ponce
Megan Ponce
1703184486
Very personable, helpful, understanding, and Dr. Crouch does a very good job at explaining why a specific thing needs to be done.
Mercedes Bowyer
Mercedes Bowyer
1703183629
They are amazing - staff is so friendly and knowledgeable - we loved our experience!!
Gabriel R
Gabriel R
1703183193
Just starting my journey and at first reception the atmosphere was very inviting and professional.
Erin Hagen
Erin Hagen
1702769699
Both our kiddos go to Dr. Crouch and seem to really like him. His assistant Hannah did a great job with our daughter at her initial appointment. The... office is always clean and everyone is always welcoming. Excited to see the end results of our treatment. The Hagen family.read more
Made my son feel at ease. They explained everything very well. Staff was all very friendly and helpful.
We've had an excellent experience with Dr. Spencer Crouch and the entire Up North Orthodontics staff. Everyone is super friendly, helpful, and... extremely knowledgeable. As a Dental Hygienist myself, I feel very confident in the treatment and care being provided to my kids and family. I truly believe we are receiving the best of care. I happily refer all friends, as well as my hygiene patients to this office!read more
Super friendly staff. Visaline treatment is super reasonably price .
Sean Duperron
Sean Duperron
1649381633
Good stuff going on at Up North Orthodontics! I made a commitment to orthodontic work at age 48 to solve some long standing challenges I was having.... I started my experience with Dr William Northway and finished it with Dr Spencer Crouch after he purchased the business from Northway as he was retiring. I received great support during the transition and through the COVID shutdown. I now have a great smile, a well aligned bite, and a custom bite guard retainer. I also have an 11 year old daughter receiving orthodontic work and the atmosphere has been very supportive and we seeing good results. I highly recommend Up North Orthodontics.read more
Peter Kelly
Peter Kelly
1593744368
My lower bar popped off my bottom teeth and Dr. Spencer was able to get me in same day and with no waiting time. Procedure was so quick, easy, and... the best part, painless! I would definitely recommend him!read more
Alida E
Alida E
1590893303
The Dr on call was very friendly and professional. My son broke his retainer while on vacation and we needed a dentist when we can across Up North... Orthodontics on the internet. Will recommend to anyone in the area. Very reasonable price for an emergency. Thank you again.read more
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