During my very first appointment to see if braces was a good fit for me, Dr.Spencer was honest the entire time he explained what will happen throughout my braces journey. Each appointment i had up till I got my braces removed the staff was kind and even explained how to wear my bands, how to properly clean my braces and even recommended things to help and went step by step on what they will be doing when I got my braces removed. Overall they are very nice and helpful.
We’ve had a wonderful experience at Up North Orthodontics. The entire staff is very friendly. Dr Crouch is very knowledgeable and the friendliest doctor you’ll ever encounter. We highly recommend!
This entire office is so friendly and very professional. I am 65 and was referred by my dentist because of some crowding issues. The exam was thorough and my options explained. I was very happy with the experience.
The staff was so friendly and knowledgeable, I felt comfortable and informed. Those are great qualities for any company to have
My daughter went from not smile with her teeth to now all teeth smiles I love it
Every employee seemed genuinely caring. I was blown away with how they made me and my daughter feel there. We were heard, respected, cared for, and in a professional way loved. I have never had a better experience with any other office in my life. This group takes the cake for sure.
I would like to leave a positive review for your clinic! We were there for the first time, we had a consultation, and everything was so friendly, so pleasant, the doctor was just wonderful! My son was delighted, he is very much looking forward to the moment when his treatment will begin! Thank you very much for such a good approach to all clients
I cannot say enough great things about UpNorth Orthodontics! Dr. Spencer Crouch is brilliant, professional, and yet very relatable to my teenage son. We just finished 3 years of ortho care with UpNorth Ortho. — feeling very blessed for my son to have been under Dr. Crouch’s care. The staff too—always friendly, organized, and punctual. I don’t think we ever waited for more than 5 minutes to be seen for our appointment. Truly an exceptional office staff and Doctor!!
My son has been going to Dr. Spencer for a few years now and I couldn't possibly be more grateful! Amazing staff and service! My son just loves him!
Up North Ortho took amazing care of me! They got me exactly what I needed and were super supportive when I had to do a last minute reschedule. I would recommend them to everyone!
Dr. Spencer and the entire staff were so welcoming, kind, and thorough. They truly made our experience exceptional!
Doctor and Assistants made us feel welcomed. My daughter was pretty scared and everyone assured her from the moment we walked in the door that she'd be well taken care of. : )
I had an immediate need for an adjustment and not only did Up North Orthodontics fit me in, they were so kind and caring about my situation. I cannot recommend this place enough to anyone looking for orthodontic care!
Very professional staff. My visit was brief, answered my questions, and staff was knowledgeable.
Kind. Detailed. Friendly. Professional. Efficient.
The entire team made my family feel like family. They are helpful, accommodating and amazing to work with.
Up North Orthodontics was great! My niece was visiting from MA and the wire on her braces popped out of the bracket. Up North got her in as a walk-in the day that we called and didn’t charge a fee for the quick fix! They also gave her advice to bring back to her orthodontist in MA. The clinic is modern and clean and has a great child play area. Recommended!
I had the best experience with Up North Orthodontics. I had a dental emergency and called them crying. They were sympathetic, helpful , supportive and very kind. They got me in their busy office right away and assured me that they would help me. 2 days later, I had a retainer that fit over all the swelling in my mouth that made me feel almost normal. Dr. Crouch was very helpful, gentle, and sweet. Kathy, the lab tech, was very gentle with my painful mouth and was very understanding of my situation. The front desk staff was very professional and polite. What a wonderful group of people. I can’t thank them enough for everything they’ve done and are doing for me.
The best orthodontist around, we would gladly make the drive to see their friendly faces! The entire staff is so friendly and helpful. Couldn’t ask for a better experience with all the staff!
Absolutely fantastic experience with Dr. Spencer and the whole Up North team. The expander process was well explained to me and my son and had great results. Looking forward to getting his braces here!
Editing to share that we have had such a fantastic experience with Up North that I'm pursuing (adult) orthodontic work there now, too. Dr. Spencer is amazing (explains stuff well, fun to work with, great results) and the entire team is SO friendly and welcoming. Their technology use is also impressive - it isn't like getting orthodontic work back in the day! Overall, a wonderful experience.
Editing to share that we have had such a fantastic experience with Up North that I'm pursuing (adult) orthodontic work there now, too. Dr. Spencer is amazing (explains stuff well, fun to work with, great results) and the entire team is SO friendly and welcoming. Their technology use is also impressive - it isn't like getting orthodontic work back in the day! Overall, a wonderful experience.
Response from the owner:Thank you for your wonderful review Sarah! We're delighted that you and your son had a positive expander experience. We can't wait to continue the journey with you and your son as he begins his orthodontic treatment. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to helping your son achieve his ideal smile!
What a wonderful and welcoming staff here. They took great care in my son's consultation. We look forward to working with you in a couple of years.
UpNorth Ortho has the best team. They make you feel right at home and go the extra mile to make your experience the best
Everyone was so nice from the beginning to the end. Very thorough and upfront. I would definitely recommend!
Dr. Spencer and his office staff provide myself and my children the best experience I have ever had at an orthodontist office. His office staff were genuinely kind, helpful and pleasant to speak with. Dr. Spencer did an incredible job explaining his thoughts regarding treatment for two of my girls. By the time I left the office, I had a very clear understanding of what to expect moving forward and a very affordable finance plan. I was very pleased and look forward to working this office.
Response from the owner:Sara, thank you so much for your fantastic review! We're thrilled to hear that you and your children had such a great experience with Dr. Spencer and our office staff. We're equally excited to work with you and your family! If you ever have any questions or need further assistance, please don't hesitate to reach out!
Staff was welcoming and accommodating. Building was nicely furnished and well kept. Prices seemed reasonable and options for payments were a welcome relief
