It was a wonderful experience as usual! The staff was friendly and fun and Dr Spencer is great and my daughter loves getting her orthodontic care there!
She just got her braces off and she has a beautiful smile! Thank you up north orthodontist for your expertise!
She just got her braces off and she has a beautiful smile! Thank you up north orthodontist for your expertise!
Response from the owner:Harmony, thanks for the awesome review! We're thrilled to hear that you had another wonderful experience with us. Making sure our patients feel comfortable and have fun is what we're all about! We're glad your daughter loves coming in for her orthodontic care – she's always a joy to have around. If you ever need anything, just let us know. We're here for you!
Super Friendly and fast to get appointments!
Incredibly helpful in understanding all of the available options, so thankful my dentist referred me here! They're incredible!
Wonderful experience!
Dr. Spencer and his team are excellent! My youngest had a few issues and needed adjustments which the office ALWAYS fit us in right away. We have completed an expander and braces procedure and the results have been amazing!
Response from the owner:Brook, thank you for taking the time to share your experience with us! We are so happy to hear that you had a good experience with our team!
This office visit was a great experience. Anna was extremely knowledgeable and always a step ahead of any questions I had. Dr Spencer was friendly and informative. I’m looking forward to having my treatment here.
We brought our 8 year old son in for a consult. It was a beautiful office with very welcoming, friendly staff. He didn’t need any work at this time and they recommended waiting a couple years. I was grateful for the thorough assessment, honest feedback, and that they didn’t recommend any unnecessary treatment. We’ll definitely be going back in the future!
We've been coming for several years, 2 kids and now to come. They are great in every way. It's cold but they can't help the heating system. Lol
We are so grateful to Dr. Spencer and his entire team at Up North Orthodontics. Our entire family are patients here and there is no place we could imagine going. From check in, filled with smiles and friendly people, to the one on one care that Dr. Spencer gives we know we are being treated the absolute best. Dr. Spencer listens, cares, and remembers who you are and connects with his patients, no matter their age. Thank you Dr. Spencer and all the amazing professionals at Up North Orthodontics for all you do.
We have had such a wonderful experience with Dr. Spencer and his staff. We have three kids and one of which has extreme dental fear and they provided extra care and patience. 10/10 highly recommend!!
10/10 recommend anyone and everyone in the TC area
First time consultation. Great hosts. Very friendly and inviting atmosphere. Detailed consult for possible expander for 9 yr old. Would definitely recommend.
Dr. Spencer is so kind and caring. You can truly tell he has a true passion for his patients and work. Appointments are easily made, on time and we always have a clear understanding of treatment. He is by far the best orthodontist in Northern Michigan. Thank you Spencer!
During my very first appointment to see if braces was a good fit for me, Dr.Spencer was honest the entire time he explained what will happen throughout my braces journey. Each appointment i had up till I got my braces removed the staff was kind and even explained how to wear my bands, how to properly clean my braces and even recommended things to help and went step by step on what they will be doing when I got my braces removed. Overall they are very nice and helpful.
We’ve had a wonderful experience at Up North Orthodontics. The entire staff is very friendly. Dr Crouch is very knowledgeable and the friendliest doctor you’ll ever encounter. We highly recommend!
This entire office is so friendly and very professional. I am 65 and was referred by my dentist because of some crowding issues. The exam was thorough and my options explained. I was very happy with the experience.
Response from the owner:Thank you so much for your kind review! We’re honored you were referred to us and are so glad you had a positive experience. It’s important to us that every patient—at every age—feels informed, comfortable, and well cared for. We truly appreciate you taking the time to share your thoughts and look forward to continuing to serve you! 😊
The staff was so friendly and knowledgeable, I felt comfortable and informed. Those are great qualities for any company to have
Response from the owner:Thank you!! We really appreciate your kind feedback!
My daughter went from not smile with her teeth to now all teeth smiles I love it
Response from the owner:Emily, we are thrilled to hear that! That's what this process is all about, and we love that your daughter feels confident in her smile now! Thank you for your review!
I would like to leave a positive review for your clinic! We were there for the first time, we had a consultation, and everything was so friendly, so pleasant, the doctor was just wonderful! My son was delighted, he is very much looking forward to the moment when his treatment will begin! Thank you very much for such a good approach to all clients
Response from the owner:Thank you so much Olya! We’re so happy to hear your first visit was such a positive experience. It means a lot to us that your son felt comfortable and is excited to begin treatment—that’s the best compliment we could receive! We truly appreciate your kind words and look forward to caring for him every step of the way. 😊
I cannot say enough great things about UpNorth Orthodontics! Dr. Spencer Crouch is brilliant, professional, and yet very relatable to my teenage son. We just finished 3 years of ortho care with UpNorth Ortho. — feeling very blessed for my son to have been under Dr. Crouch’s care. The staff too—always friendly, organized, and punctual. I don’t think we ever waited for more than 5 minutes to be seen for our appointment. Truly an exceptional office staff and Doctor!!
Response from the owner:Thank you so much for your incredibly kind words! It has truly been a joy having your son in our care these past three years. Dr. Spencer loves building connections with his patients, and we’re so glad your family felt well cared for every step of the way.
Our whole team works hard to stay friendly, organized, and on time, so your comments mean the world to us. We feel lucky to serve families like yours and are so grateful you trusted us with such an important journey. Thank you again for sharing your experience! 😊
Our whole team works hard to stay friendly, organized, and on time, so your comments mean the world to us. We feel lucky to serve families like yours and are so grateful you trusted us with such an important journey. Thank you again for sharing your experience! 😊
My son has been going to Dr. Spencer for a few years now and I couldn't possibly be more grateful! Amazing staff and service! My son just loves him!
Response from the owner:Thank you, Kylie! We love seeing your family, and are thrilled to hear that you feel the same way!
Up North Ortho took amazing care of me! They got me exactly what I needed and were super supportive when I had to do a last minute reschedule. I would recommend them to everyone!
Response from the owner:Thank you so much for the wonderful review! We’re so glad we could take great care of you and make everything work—even with the last-minute schedule change. We truly appreciate the recommendation and are grateful you chose us! 😊
Dr. Spencer and the entire staff were so welcoming, kind, and thorough. They truly made our experience exceptional!
Response from the owner:We are so happy to hear that, Talisha! Thank you!
Doctor and Assistants made us feel welcomed. My daughter was pretty scared and everyone assured her from the moment we walked in the door that she'd be well taken care of. : )
Response from the owner:Thank you, Ren. It's incredibly important to us that our patients and their caregivers feel both knowledgable and comfortable with their treatment plan. Thank you for choosing us!
I had an immediate need for an adjustment and not only did Up North Orthodontics fit me in, they were so kind and caring about my situation. I cannot recommend this place enough to anyone looking for orthodontic care!
Response from the owner:Thanks Nicole! We're always happy to help!
