Melissa Wyatt
1 week ago
The staff are all friendly and welcoming. Dr Spencer and his assistant were very thorough and provided a comprehensive care plan with multiple treatment options and provided detailed breakdown of the costs so we could make an informed decision. I would recommend them to anyone who needs orthodontic care
Harmony Bielski
3 weeks ago
It was a wonderful experience as usual! The staff was friendly and fun and Dr Spencer is great and my daughter loves getting her orthodontic care there!
She just got her braces off and she has a beautiful smile! Thank you up north orthodontist for your expertise!
She just got her braces off and she has a beautiful smile! Thank you up north orthodontist for your expertise!
Response from the owner:Harmony, thanks for the awesome review! We're thrilled to hear that you had another wonderful experience with us. Making sure our patients feel comfortable and have fun is what we're all about! We're glad your daughter loves coming in for her orthodontic care – she's always a joy to have around. If you ever need anything, just let us know. We're here for you!
Alyssa Holston
3 weeks ago
Super Friendly and fast to get appointments!
Response from the owner:Thanks Alyssa! We're happy to help! 🙂
Cara Green
3 weeks ago
Incredibly helpful in understanding all of the available options, so thankful my dentist referred me here! They're incredible!
Response from the owner:Thank you, Cara! We truly appreciate the positive feedback!
Susan Schopieray
3 weeks ago
Wonderful experience!
Brooke Lanford
1 month ago
Dr. Spencer and his team are excellent! My youngest had a few issues and needed adjustments which the office ALWAYS fit us in right away. We have completed an expander and braces procedure and the results have been amazing!
Response from the owner:Brook, thank you for taking the time to share your experience with us! We are so happy to hear that you had a good experience with our team!
Cristy Murra
2 months ago
This office visit was a great experience. Anna was extremely knowledgeable and always a step ahead of any questions I had. Dr Spencer was friendly and informative. I’m looking forward to having my treatment here.
Response from the owner:Cristy, thank you so much for the kind review! We’re glad you had such a great first visit. Anna will be so happy to hear your feedback, and Dr. Spencer always works to help patients feel informed and comfortable. We’re looking forward to being part of your orthodontic journey!
Taylor Beal
2 months ago
We brought our 8 year old son in for a consult. It was a beautiful office with very welcoming, friendly staff. He didn’t need any work at this time and they recommended waiting a couple years. I was grateful for the thorough assessment, honest feedback, and that they didn’t recommend any unnecessary treatment. We’ll definitely be going back in the future!
Response from the owner:Thank you Taylor! We look forward to seeing you again in the future!
Beth Roethler
3 months ago
We are so grateful to Dr. Spencer and his entire team at Up North Orthodontics. Our entire family are patients here and there is no place we could imagine going. From check in, filled with smiles and friendly people, to the one on one care that Dr. Spencer gives we know we are being treated the absolute best. Dr. Spencer listens, cares, and remembers who you are and connects with his patients, no matter their age. Thank you Dr. Spencer and all the amazing professionals at Up North Orthodontics for all you do.
Response from the owner:Beth, thank you so much for such a thoughtful review! It truly means a lot to our entire team to care for your family. We’re so grateful for the trust you’ve placed in us, and Dr. Spencer always enjoys getting to know and connect with each patient. We appreciate your kind words and feel lucky to have families like yours in our office!
Kari King
3 months ago
We have had such a wonderful experience with Dr. Spencer and his staff. We have three kids and one of which has extreme dental fear and they provided extra care and patience. 10/10 highly recommend!!
Response from the owner:Kari, thank you so much for the kind review! We’re honored to care for your family and are especially glad we could help your child feel comfortable and supported. Our team truly believes in taking the extra time and patience kids need. We appreciate the recommendation and love having your family in our office! 😊
Dustin Tandy
3 months ago
10/10 recommend anyone and everyone in the TC area
Response from the owner:Thank you Dustin! That means a lot!
Larry Vanzandt
3 months ago
First time consultation. Great hosts. Very friendly and inviting atmosphere. Detailed consult for possible expander for 9 yr old. Would definitely recommend.
Response from the owner:Thank you for your recommendation Larry! We're happy to hear that you had a great experience with us!
Mckenzie
3 months ago
During my very first appointment to see if braces was a good fit for me, Dr.Spencer was honest the entire time he explained what will happen throughout my braces journey. Each appointment i had up till I got my braces removed the staff was kind and even explained how to wear my bands, how to properly clean my braces and even recommended things to help and went step by step on what they will be doing when I got my braces removed. Overall they are very nice and helpful.
Response from the owner:Mckenzie, thank you so much for sharing your experience! We’re glad to hear you felt informed and supported throughout your entire braces journey. Dr. Spencer and our team always want patients to understand each step of their treatment, so your kind words mean a lot to us. We truly appreciate you trusting us with your smile!
jessi hoard
3 months ago
We’ve had a wonderful experience at Up North Orthodontics. The entire staff is very friendly. Dr Crouch is very knowledgeable and the friendliest doctor you’ll ever encounter. We highly recommend!
Response from the owner:Thank you so much for the kind words Jessi! We’re so glad your family has had a wonderful experience with us. Dr. Crouch and our entire team truly appreciate the recommendation, and we’re grateful to care for such great patients!
Linda Thompson
3 months ago
This entire office is so friendly and very professional. I am 65 and was referred by my dentist because of some crowding issues. The exam was thorough and my options explained. I was very happy with the experience.
Response from the owner:Thank you so much for your kind review! We’re honored you were referred to us and are so glad you had a positive experience. It’s important to us that every patient—at every age—feels informed, comfortable, and well cared for. We truly appreciate you taking the time to share your thoughts and look forward to continuing to serve you! 😊
Sliggity Slyon
4 months ago
The staff was so friendly and knowledgeable, I felt comfortable and informed. Those are great qualities for any company to have
Response from the owner:Thank you!! We really appreciate your kind feedback!
Emily smith
4 months ago
My daughter went from not smile with her teeth to now all teeth smiles I love it
Response from the owner:Emily, we are thrilled to hear that! That's what this process is all about, and we love that your daughter feels confident in her smile now! Thank you for your review!
Traci Garvin
4 months ago
Every employee seemed genuinely caring. I was blown away with how they made me and my daughter feel there. We were heard, respected, cared for, and in a professional way loved. I have never had a better experience with any other office in my life. This group takes the cake for sure.
Response from the owner:Traci, thank you so much for your incredibly kind words! It means so much to us that you and your daughter felt heard, respected, and genuinely cared for. That’s exactly the experience we hope to create for every family who walks through our doors. We’re so grateful you chose us! 💛
Olya Kulikova
4 months ago
I would like to leave a positive review for your clinic! We were there for the first time, we had a consultation, and everything was so friendly, so pleasant, the doctor was just wonderful! My son was delighted, he is very much looking forward to the moment when his treatment will begin! Thank you very much for such a good approach to all clients
Response from the owner:Thank you so much Olya! We’re so happy to hear your first visit was such a positive experience. It means a lot to us that your son felt comfortable and is excited to begin treatment—that’s the best compliment we could receive! We truly appreciate your kind words and look forward to caring for him every step of the way. 😊
Liz Van Steenhouse
4 months ago
I cannot say enough great things about UpNorth Orthodontics! Dr. Spencer Crouch is brilliant, professional, and yet very relatable to my teenage son. We just finished 3 years of ortho care with UpNorth Ortho. — feeling very blessed for my son to have been under Dr. Crouch’s care. The staff too—always friendly, organized, and punctual. I don’t think we ever waited for more than 5 minutes to be seen for our appointment. Truly an exceptional office staff and Doctor!!
Response from the owner:Thank you so much for your incredibly kind words! It has truly been a joy having your son in our care these past three years. Dr. Spencer loves building connections with his patients, and we’re so glad your family felt well cared for every step of the way.
Our whole team works hard to stay friendly, organized, and on time, so your comments mean the world to us. We feel lucky to serve families like yours and are so grateful you trusted us with such an important journey. Thank you again for sharing your experience! 😊
Our whole team works hard to stay friendly, organized, and on time, so your comments mean the world to us. We feel lucky to serve families like yours and are so grateful you trusted us with such an important journey. Thank you again for sharing your experience! 😊
Kylie Belcher
5 months ago
My son has been going to Dr. Spencer for a few years now and I couldn't possibly be more grateful! Amazing staff and service! My son just loves him!
Response from the owner:Thank you, Kylie! We love seeing your family, and are thrilled to hear that you feel the same way!
Joseph Duggan
5 months ago
Up North Ortho took amazing care of me! They got me exactly what I needed and were super supportive when I had to do a last minute reschedule. I would recommend them to everyone!
Response from the owner:Thank you so much for the wonderful review! We’re so glad we could take great care of you and make everything work—even with the last-minute schedule change. We truly appreciate the recommendation and are grateful you chose us! 😊
Talisha Fronk
5 months ago
Dr. Spencer and the entire staff were so welcoming, kind, and thorough. They truly made our experience exceptional!
Response from the owner:We are so happy to hear that, Talisha! Thank you!
Ren Mosko
5 months ago
Doctor and Assistants made us feel welcomed. My daughter was pretty scared and everyone assured her from the moment we walked in the door that she'd be well taken care of. : )
Response from the owner:Thank you, Ren. It's incredibly important to us that our patients and their caregivers feel both knowledgable and comfortable with their treatment plan. Thank you for choosing us!
Nicole Hensley
5 months ago
I had an immediate need for an adjustment and not only did Up North Orthodontics fit me in, they were so kind and caring about my situation. I cannot recommend this place enough to anyone looking for orthodontic care!
Response from the owner:Thanks Nicole! We're always happy to help!
