I’ve been incredibly happy with Dr. Crouch and the entire team at Up North Orthodontics. When I first began exploring orthodontic care for my daughter a few years ago, I was advised to consult with two different orthodontists and go with the one we felt most comfortable with. I chose two offices at random, and both recommended lengthy, complex treatment plans that left me feeling overwhelmed and uncertain.
After sharing my concerns with friends, several recommended Dr. Crouch—so we scheduled a third opinion. From the moment we walked in, we felt at ease. The staff was welcoming, and Dr. Crouch spoke directly to my daughter in a way that was calm, clear, and kind. He took his time explaining the plan and made sure we both felt comfortable moving forward.
The entire staff has been exceptional. They’ve gone above and beyond more than once—sending my daughter a postcard after a local theater performance and staying late one evening when she needed some reassurance after getting her braces.
I’m so grateful we found Dr. Crouch. He and his team truly provide outstanding care.
After sharing my concerns with friends, several recommended Dr. Crouch—so we scheduled a third opinion. From the moment we walked in, we felt at ease. The staff was welcoming, and Dr. Crouch spoke directly to my daughter in a way that was calm, clear, and kind. He took his time explaining the plan and made sure we both felt comfortable moving forward.
The entire staff has been exceptional. They’ve gone above and beyond more than once—sending my daughter a postcard after a local theater performance and staying late one evening when she needed some reassurance after getting her braces.
I’m so grateful we found Dr. Crouch. He and his team truly provide outstanding care.
Amazing professionalism. Very friendly and compassionate with their clients. I would highly recommend Up North Orthodontics for everyone!
I made an appointment here to repair some ortho work i had done years ago at a now retired orthodontist. I came in for the initial appointment and everybody greeted me with a smile. They took x-rays, just like they would any new patient they take on. Then Dr. Crouch came in and talked with me about a plan to fix my broken wire. I assumed I would have to come back at a later date to get the wire adhered back on. He told me he could fix it same day, in about 45 minutes. No more than 5 minutes later, they came to get me to have the wire repaired. The entire experience was by far one of the best I’ve had. I’ll definitely recommend them to everyone I know.
Exceptional team and service!
Up North Orthodontics goes above and beyond for patients.
Up North Orthodontics goes above and beyond for patients.
Dr. Spencer Crouch is awesome, both with kids and adults with questions. I loved that he approached our daughter’s case with care and didn’t jump at the chance to put her in braces but waited until the timing was best for her not to be in braces unnecessarily long. While being in braces is probably not everyone’s favorite thing, the experience was quite well managed. The staff are all incredible and answer questions and do a great job explaining what is going on and how the process works. I highly recommend this office without any hesitation!
So great to work with! Easy five stars! Amazing group of people!
Response from the owner:Thank you, Tory! We so appreciate it!
The staff was so friendly and I LOVED how they didn't try to rush through my consult like other places. They took time to explain, educate and have me plenty of opportunity to ask questions along the way. Thank you!
I visited UP North Orthodontics for a consultive appointment. Sara prepared me nicely for my visit with the doctor. Dr. Spencer Crouch is a perfect blend of professional and knowledgeable. He had a relaxed and friendly style. The facility is welcoming, and I would highly recommend UP North Orthodontics.
Sharon
Sharon
Response from the owner:Thank you so much, Sharon! We're so happy to hear your visit felt comfortable and welcoming from start to finish. Sara and Dr. Spencer will appreciate your kind words! It means a lot that you'd recommend us, and we’re grateful to be part of your orthodontic journey. 😊
Very impressed by Dr. Spencer, his staff, and the office. We can in for adult braces consult. It is so nice that they do a free consultation, including x-ray and pictures. There was no pressure, but it was very informative and thorough. Dr. Spencer was so friendly. He made us feel confident in the treatment plan and recommendations he offered. We are looking forward to working with his office for braces. They gave a transparent breakdown of costs, and the 0% interest financing plan is so helpful. His office is gorgeous as well. Very professional and modern.
Response from the owner:Anna, thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience with Dr. Spencer and our team. We always strive to create a comfortable, informative, and pressure-free environment, and it’s wonderful to know that you felt confident and comfortable with the treatment plan. We’re so excited to work with you on your orthodontic journey, and we’re glad the cost breakdown and financing options made things easier. Your feedback truly means a lot to us! We can’t wait to see you again soon! 😊
I am so grateful for this group! I had braces years ago and unexpectedly my retainer broke. I called them and they got me in the next day and made me a same day retainer. So kind and helpful. Thank you!
Response from the owner:Thank you for the kind words Alliesha! We’re so glad we could help quickly and get you taken care of—always happy to help in a pinch!
I absolutely loved the welcoming atmosphere right away. The staff were so amazing and friendly right away; they also took the time to explain what I didn't understand. I can definitely see myself going back again and would recommend.
Response from the owner:Raquelle, thank you so much for the your review! We're so glad you felt welcomed and well cared for during your visit. It means a lot to know our team helped make things clear and comfortable for you. We’d be happy to see you again anytime! 😊
Everyone we met at Up North Orthodontics was fantastic! We were greeted warmly and didn't have to wait more than 5 minutes to be called back. Dr Crouch presented the into in a way that made perfect sense. It was easy to make a plan of care together and we enjoyed our time with him. We appreciate the great care from everyone there!
Response from the owner:Thank you so much for your kind words Heather! We’re so happy to hear your visit was a smooth and positive experience. Dr. Crouch and the whole team truly enjoy making each step clear and collaborative, and we’re grateful you felt that. We look forward to being part of your orthodontic journey! 😊
Very knowledgeable team all the way around. I appreciate the calm environment. Dr. Crouch listened to our questions. My kiddo appreciated being spoken to, she is after all the one who will be going through treatment.
Response from the owner:Kelly, thank you so much for your thoughtful review! We're really glad to hear you and your kiddo felt heard and comfortable—we believe it’s so important to include kids in the conversation since it’s their journey too. We’re excited to be part of it with you! 💙
Great experience so far. Friendly and knowledgeable staff, prompt appointments, state of the art equipment, and Dr. Spencer makes you feel relaxed and comfortable. I will recommend UNO to anyone in need of their services.
Response from the owner:Thank you for the kind words, Mary! We're so glad to hear you've had a great experience with our team. We truly appreciate your recommendation and look forward to continuing your care! 😊
Very efficient, friendly, and very thorough assessment of my boys and involved them in their care on their level which made them feel very comfortable!
Response from the owner:Thank you so much! We're glad to hear your boys felt comfortable and involved in their care — that’s exactly what we aim for! 😊
What a great first appointment we had with up north orthodontics. Everybody was so nice and they gave us wonderful advice!
Response from the owner:Thank you, Luette! We truly appreciate your kind words and are glad you had a great experience 🙂
My daughter is absolutely terrified of any dental work in any capacity. She was fearful and shaking as we walked in. Our initial greeter at the front desk leaned right into her feels with such kindness and compassion.Oir technician and Dr. Spencer was above and beyond. The way Dr. Spencer spoke to and patiently examined her teeth, You can tell he has young kids as he totally knew how to handle my afraid little gal. My daughter walked out feeling so brave and smiles ear to ear! Thank you to your whole team!
Additionally, super thankful for the hot coffee and kid games and books to aid in warmth and welcoming.
Additionally, super thankful for the hot coffee and kid games and books to aid in warmth and welcoming.
Response from the owner:Thank you so much for sharing this, it truly means a lot to our whole team. We know how overwhelming dental visits can feel for little ones, and it warms our hearts to hear your daughter left smiling and feeling brave. We’re so glad our team helped her feel seen, safe, and supported every step of the way. Creating a welcoming and comforting space for families is so important to us, and your kind words are such a meaningful reminder of why we do what we do. Thank you again for trusting us! 💙
We were very impressed with our initial visit. My daughter felt very comfortable with the staff and the entire intake process. They are super friendly and welcoming. We're looking forward to continuing our experience there.
Response from the owner:Thank you for the kind words! We're so glad your daughter felt comfortable and welcomed during your first visit. We're excited to continue this journey with you! 😊
I’m so happy to have been referred to Dr Spencer! Office location in Beulah is convenient, staff is friendly and well organized. Dr Spencer is personable and has a great positive personality. Anna was so helpful and encouraging. Loved the whole experience!
Response from the owner:Thank you so much for your wonderful review! We're so glad to hear you had a great experience at our Beulah office and that Dr. Spencer and Anna made you feel welcome and supported. We’re grateful to have you as part of our orthodontic family!
Polite, quick, and no complaints. Well done
Response from the owner:Thanks Joseph, we're happy to hear it!
Doctor Spencer is very professional and extremely kind! His staff is exceptional, thank you for working me in today!
Response from the owner:Thanks Emm, we were happy to fit you in! Glad you had a pleasant appointment 🙂
The staff is very friendly and so helpful.
Response from the owner:Thanks Tammi, we appreciate it!
I am beyond impressed with this office and the wonderful staff! If I could give this place 10 stars I would. I came in with a small issue today and they were able to fit me in to get everything fixed for me. They were very helpful and I would highly recommend!
Response from the owner:Maria, thank you so much for your kind words! We're thrilled we could help and get everything taken care of for you. It means a lot to hear your appreciation for our team, and we’re so glad you had a great experience. Thank you for recommending us!
Every step of the way has been a great experience. Dr. Spencer and all of his staff make it such a smooth process. Highly recommend Up-North Ortho!
Response from the owner:Sierra, thank you for sharing your experience! We're so happy to hear the process has been smooth and positive for you. We truly appreciate your recommendation! 😊
All so friendly and knowledgeable. Beautiful office. Highly recommend!
Response from the owner:Chrissy, thank you for your kind words! We're so glad you enjoyed your experience and appreciate your recommendation. Hope to see you again soon!
